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Everything you need to know

Shipping

Do you ship all over Chile?

That's right, we reach all of Chile. We ship with different couriers to reach the entire country. Shipping times range from 2 business days in the Metropolitan Region to 5 business days in the regions.

That's right, we reach all of Chile. We ship with different couriers to reach the entire country. Shipping times range from 2 business days in the Metropolitan Region to 5 business days in the regions.

Do you ship internationally?

Our headquarters are in Chile but we also have a presence in Latin America and Europe. We ship to Peru , Argentina , Colombia , Uruguay , Mexico , Portugal and Spain. If your country is not on this list, please contact us and we will add it as we can ship to almost the entire world.

Our headquarters are in Chile but we also have a presence in Latin America and Europe. We ship to Peru , Argentina , Colombia , Uruguay , Mexico , Portugal and Spain. If your country is not on this list, please contact us and we will add it as we can ship to almost the entire world.

What companies do you use to ship?

Within Chile we use several companies such as Fedex, Blue Xpress, ChileXpress, etc. Internationally we mainly use Fedex since it gives us shipping times of less than 5 days to reach almost the entire world.

Within Chile we use several companies such as Fedex, Blue Xpress, ChileXpress, etc. Internationally we mainly use Fedex since it gives us shipping times of less than 5 days to reach almost the entire world.

What happens if I want to make an exchange or return?

It is possible, as long as the exchange and return policies are met.

It is possible, as long as the exchange and return policies are met.

Can I pick up in store?

Yes, for the moment only in Chile . You can pick up your order at our Showroom located at Padre Alfredo Arteaga Barros 1968, local A, Lo Barnechea, Chile. As long as it is the only way you can receive the product. By default you will have to enter an address in the payment process and pay for shipping. Our warehouses are not located in the Showroom.

Yes, for the moment only in Chile . You can pick up your order at our Showroom located at Padre Alfredo Arteaga Barros 1968, local A, Lo Barnechea, Chile. As long as it is the only way you can receive the product. By default you will have to enter an address in the payment process and pay for shipping. Our warehouses are not located in the Showroom.